Privacy Policy

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A. What is Personal Information?


Personal information is the information that identifies an individual or is directlycassociated with a specific person or entity such as a name, address, telephone number,cmobile number, email address or information about activities which can be directly linkedcto that person, such as his or her enquiries.

B. Collection of Personal Information


We collect the personal information that you provide us, such as when you:

  • use the “Chat with us” option on our website www.teamvisualsolutions.com.
  • send your details using “WhatsApp us” option on our website.
  • submit your details on the “Let’s Start Your Project” option on our website.
  • call us on our official landline numbers or mobile numbers listed on our website, social media or any other locations.
  • contact us for any reason, such as by replying to inquires by mail, fax or through our website, by telephone or in person at one of our locations

We may automatically collect some information when you visit our website, such as your computer’s network address and operating system, the site from which you linked to us, your site activity and the time and date of your visit and purchases. This information may be collected through the use of “cookies” (see Online Specifics below). We also receive information from third parties who provide services to us about visitor analysis and we may combine this information with the other personal information we maintain about you. In either case, this policy statement governs this information.

We don’t collect credit/debit cards details and personally identifiable banking information and we advise all our website visitors, customers, vendors, employees or any other stakeholders to never reveal this
information to anyone.

C. Use of Personal Information


The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about ideas and concepts we think will be of interest, and understand your needs so that we can serve you better. For example, we may use your telephone number, your email or your postal address to:

  • send you quotations for your requirement
  • contact you regarding updates of projects that you have sourced us to
  • send you news about our new creations

We also may use personal information we collect to provide you with promotional information, which we believe will add value to your future requirements. If you prefer not to receive such information from us, we make it easy for you to let us know. You may contact us at any of our channels anytime to request us to remove your details from such communications.

D. Sharing of Personal Information


We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:

Our Contractors

At times, we may outsource work that needs to be done by contractors, subcontractors or vendors at times to ensure that highest standards of quality are ensured. We may never need to share such information, however if it is required to share details to third parties, we will take prior approval from your end before proceeding further. Moreover, in such circumstances, we require them to keep the information confidential and not use it for any other purposes apart from what is required of them. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them. We also require that they return the information to us when they no longer need it.

E. Other Uses and Disclosures

In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of our company, our clients, our employees, the public or any relevant stakeholders.

F. Newsletters, promotional emails and any such communication

We give you the opportunity to opt-out of receiving certain information or to request that certain information not be shared with third parties, by giving you numerous methods to inform us of your decision.
If you do not want to receive newsletters, promotional information or information about related services, you can

G. Online Specifics

1. What Are Cookies and Are You Required to Accept Them?

(a) Cookies are small files that are stored on your computer. At teamvisualsolutions.com, we use cookies to help optimize your viewing experience. For example, we use cookies to better display pages according to your browser type and to load our website faster when you visit it the next time. teamvisualsolutions.com does not store any personal information about you in cookies.

(b) While it is advised to accept cookies for an optimal browsing experience, you may still choose to opt out, however, in such cases, the website may not be presented to you at its best. We highly encourage you to not block cookies when you visit our website.

2. Updating, Reviewing or Correcting Your Personal Information

You may update, review or correct your information at any time online using any one of the below options

  • call us on: +971 (04) 884 9405
  • email us: info@teamvisualsolutions.com or to any other email address of the
  • concerned person with whom you are coordinating
  • write to us: Team Visual Solutions LLC, Warehouse 597-395, DIP 2,
  • Dubai, United Arab Emirates.
  • Whatsapp us: +971 52 778 1260 or to any other email address of the
  • concerned person with whom you are coordinating

3. Retention of Information we Collect Online

Information we automatically collect as a result of your online activity is generally not retained in a personally identifiable form, or if the information is personally identifiable, we retain it only long enough for us to perform studies and analyses related to our website. The exception to the above mentioned point, would be,
information we need, in order to investigate fraud or problems associated with particular transactions or events as required by local laws and authorities

H. Questions or Concerns

If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can do the following:

I. Changes to this Statement

We reserve the right to change this privacy statement at any time, but will post changes in appropriate places whenever there are any updates to the same. We encourage you to review our privacy statement to make sure you understand how your information will be
used.

J. Analytics Data Disclaimer

Google Analytics is a web analysis service. We have implemented Google Analytics and other similar features in our website.
These features allow us to collect data relating to the demographics (age and gender) and any such other information of visitors to our site. We collect such data to analyze how visitors engage with our website to develop the site and content around our users’ interests. We do not collect or store personally identifiable information about visitors. We will use the data provided by these reports to develop the site and content around our users’ interests.
By using this website, you consent to the processing of the data by Google as set out in Google’s Privacy Policy.

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